Privacy Policy

Last Updated: January 1, 2026
 

Garden Picasso ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, and share information when you visit www.gardenpicasso.com (the "Site") or purchase our services. By using our Site and services, you consent to the data practices described in this policy.
 

1. INFORMATION WE COLLECT
 

We collect information to provide our landscape consulting, design, and stewardship services. This includes:

• Personal Information: Name, email address, phone number, and physical property address (required for site audits and service delivery).

• Payment Information: Billing address and payment details. Note: We do not store credit card numbers directly. All transactions are processed through secure third-party payment gateways (Wix Payments/Stripe) which adhere to PCI-DSS standards.

• Communications: Information you provide when you contact us via our Chatbot, contact forms, or email.

• Usage Data: Information about how you use our Site, collected automatically via cookies (e.g., IP address, browser type, pages visited).
   

2. HOW WE USE YOUR INFORMATION
 

We use your data for the following legitimate business purposes:

• Service Fulfillment: To schedule your Stormwater Readiness Audit, deliver Digital Design Plans, or perform Stewardship visits.

• Transaction Processing: To process payments for audits, retainers, and consulting fees.

• Communication: To send appointment confirmations, deliver digital reports (PDFs), and respond to your inquiries.

• Marketing: To send you seasonal newsletters or updates about our services (only if you have opted in). You may unsubscribe at any time.
   

3. SHARING YOUR INFORMATION
 

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We strictly limit data sharing to the following:

• Service Partners (Referrals): Garden Picasso specializes in design and consulting. If you request services outside our scope (such as standard lawn mowing), we may share your contact details with our trusted affiliate partners, specifically W&E Landscaping, LLC, to facilitate your request. This is done solely to help you secure the services you asked for.

• Service Providers: We use trusted third-party platforms to run our business, including Wix (website hosting), Stripe/Square (payments), and Google/Apple (email/calendar). These providers have access to personal information only as needed to perform their functions.

• Legal Compliance: We may disclose your information if required by law or to protect the rights and safety of our business and clients.
   

4. COOKIES AND TRACKING
 

Our Site uses cookies to enhance your browsing experience and analyze site traffic.

• Essential Cookies: Necessary for the Site to function (e.g., security, shopping cart).

• Analytics Cookies: Help us understand how visitors interact with our Site.

• Chatbot Data: Our automated chat tool collects data to route your inquiry to the correct service category.

You can modify your browser settings to decline cookies, though this may limit your ability to use certain features of the Site (such as the online booking system).
 

5. DATA RETENTION
 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and accounting requirements. Digital Design Plans and Audit Reports are archived to provide ongoing consulting support.
 

6. SECURITY
 

We implement industry-standard security measures to protect your data. Our website is secured via HTTPS/SSL encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
 

7. YOUR RIGHTS
 

You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your data (subject to our need to retain transaction records for tax purposes).

• Opt-out of marketing communications by clicking the "Unsubscribe" link in our emails.
   

8. CONTACT US
 

If you have questions about this Privacy Policy, please contact us at:

Email: preston@gardenpicasso.com Phone: 504-575-8199